Shenzhen Elnor Co., Ltd.
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Post service:

We not only offer the customers high quality products, we also offer the professional technical support and perfect post service as follows:

(1)Professional engineer on-site service

In the Project design stage , we will do the investigation forthe screen location site, then do the profession design based on the land dimention , actual enviroment, view distance and visibility In the screen installation stage, we will arrange the profession technical staff to do the on-site service, they will responsible forthe project design and equipment installation and software debugging. On the screen work stage , we will constantly offer our maintenance service.

(2)Free maintenance service

Warranty & Service:2 years quality guarantee. We will provide free parts for replacement if any problem is due to the LED sign or parts quality under normal use in this period, but the freight paid by customer.

(3)Hotline connection and quickly response

We will try our best to shorten the screen malfunction time. we will finish the repairation of broken spare parts in one week.

(4)Spare parts supply

We will always to prepare enough spare parts for the screens in order to insure the most effective maintenance .

(5)Regular overhaul service

Apart from being responsible to the screen malfunction advice, we will offer the regular overhaul service, our engineers would do the screen inspection regularly to insure the screen work well.

(6)Brightness point by point adjustment service

Since 2009, We have bought the brightness point by point adjustment equipment to make the brightness adjustment of every LED light in the screen to insure the screen brightness consistency. During the warranty period, we wil offer the complete free brightness adjustment service.

(7)Favourable constant technical support

Our company will constantly offer the technical consultation, the systerm maintenance、upgrade and enlarging resolution service , we will also offer the spare parts favorable term when the warranty time expires.